Welcome to your BBB | South Plains blog.  BBB has started this blog for businesses and consumers to share thoughts, comments, scams or whatever.

We will offer tips and let you in on the latest happenings in the world of BBB.


Archives for: April 2009

   
 

After the Storm

Posted Friday, April 24, 2009
by Nan Campbell | Pres/CEO

BBB took an opportunity this week to warn consumers and businesses about the many home improvement companies that have come to the City to help in the clean-up after the terrible hail storms last week.  You can click here to read the entire news release.

Unfortunately, BBB does not know all the companies that come from outside our service area, so it is really important to check out any company with whom you are considering doing business.  Some businesses are legitimate businesses that go to areas that have been hard hit by storms - some of our companies do the same thing.  How do you tell the good guys from those that would try to rip you off?  Check them out with your BBB first!

BBB always encourages consumers and businesses to do business right here at home and offers a list of companies that have been invited to join and become accredited through BBB.  Click here to print off a list of current accredited roofing businesses.

Companies that wish to apply for accreditation with BBB should click here.
  

Identity Theft and the "Red Flag" Rule

Posted Friday, April 17, 2009
by Nan Campbell | Pres/CEO

Just a week or so ago I had another opportunity to speak to a group about Identity Theft and had a nice time of exchanging stories, tips, and sharing some good 'ole common sense advice. A few days after that, I received an email from a BBB colleague reminding us about the FTC Red Flag Rule! The what? What does my speech and the Red Flag Rule have in common?  You!

It's easy to protect ourselves from identity theft, well, maybe easier, but what about others protecting our identity? The Federal Trade Commission (FTC) Red Flag Rule is designed to help protect our identity when we deal with businesses - such as financial institutions and creditors. It's been around since 2008, but it's my understanding that the FTC will begin enforcing the rule on May 1, 2009.

In a nutshell, the rule is a law which requires certain industries to "develop and implement written identity theft prevention programs, as part of the Fair and Accurate Credit Transaction (FACT) Act of 2003...must be in place by November 1, 2008 and must provide for the identification, detection, and response to patterns, practices or specific activities - known as red flags - that could indicate identity theft."

You may have already become aware by your bank's fraud department calling you to check to see if you had made certain purchases that look suspicious; or received a letter in the mail asking you to call them if you had not applied for credit, etc. These are specific programs to protect you from identity theft.

Helpful links for Consumers:
Federal Trade Commission (FTC)
BBB ID Theft Information

Helpful links for Businesses:
FTC Red Flag Rule 

How do you start in protecting yourself?  Be discerning about who you give your information to.  Start With Trust - begin by identifying the good businesses - the ones that have agreed to abide by a strong set of standards and have been invited to become accredited through BBB. 

Newest BBB Accredited Businesses

Posted Friday, April 17, 2009
by Nan Campbell

The following companies have committed to live by BBB Accreditation Standards: Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, and Embody Integrity. New Accredited Businesses from February 21 thru March 20, 2009.


HABERER FINANCIAL GROUP in Lubbock
    Long Term Care Insurance Companies,
HORIZON GLASS in Lubbock
    Window Companies,
HUBBARDS JEWELRY & PAWN SHOP in Plainview
    Surplus Salvage Merchandise Suppliers,
I V SOLUTIONS in Lubbock
    Home Health Care Providers,
INTERIM HEALTHCARE in Plainview
    Home Health Care Providers,
LUBBOCK YOGA in Lubbock
    Yoga Instructors,
WTXRR APPRAISALS in Lubbock
    Real Estate Appraisers

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