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03/12/2012

Callers Claiming to be from Microsoft Tech Support are Really Scammers Attempting to Gain Control of Your Computer

Better Business Bureau is alerting consumers of a phone scam in which the caller claims to be from Microsoft. The caller offers to solve a consumer’s computer problems or sell him or her a software license, all in an effort to gain remote control access to the consumer’s computer.

03/12/2012

Kony 2012 Video Sends Mixed Message to Young Activists

BBB Wise Giving Alliance tried for six years to get Invisible Children to cooperate in a charity review. Since 2006, BBB has sent 18 letters to the non-profit behind the Kony 2012 video, but has received no response.

03/05/2012

Better Business Bureau Warns of Storm Chasers

The recent damage done by the tornadoes in the Midwest and South brings out the best in people. Unfortunately, the aftermath of a crisis also brings out contractors who take advantage of those who have already been victimized.

01/26/2012

Better Business Bureau Recommends Following the Top Ten Tips from the Internal Revenue Service this Tax Season

With Tax Day fast approaching, it’s time to start the tax filing process that we all know and love.

01/11/2012

Resolve to be a Smarter Consumer in 2012

The start of a new year is a great time to resolve to be a smarter, safer consumer. Better Business Bureau has 10 resolutions for 2012 that can help you fight scammers, prevent identity theft and save money:

01/05/2012

Some Customers Looking to Lose Weight End Up Losing Only Money

Gumdrops, lollypops and candy canes shot their final volley in the 2011 battle of the bulge this holiday season, and now the weight loss gimmicks, fads and remedies are crawling out of their trenches and preparing their assault. Better Business Bureau cautions consumers to research weight loss products and companies carefully and understand contracts completely — including terms of cancellation — before giving any personal information or making any purchases.

12/07/2011

ALERT: Emerging Phishing Scam

UPDATED: Better Business Bureau is issuing an urgent SCAM alert!

12/01/2011

BBB Warns Homeowners: Changes to Mortgage Rules Bring Out Scams

Some homeowners who are “under water” with their mortgages can refinance under the new Home Affordable Refinance Program (HARP), but BBB is warning consumers that scammers are gearing up for the rush of applications.

11/01/2011

Transmission King Generates Complaints at BBB

Most of the complaints coming in generally allege paying anywhere from several hundred dollars to several thousand dollars for repair services. Most of the complaints allege that once the vehicles are returned, they were not in drivable condition if the vehicles were returned at all.

09/08/2011

Red flag warnings about charitable organizations

As hearts pour out in the heart of Texas, some will donate money, food, bedding and other much needed supplies to the families who lost everything in the historic Central Texas fires. While many are suffering, others will steal those well-intentioned donations and line their own pockets.

08/26/2011

BBB Advises Homeowners to be on the Lookout for Fly-By-Night “Storm Chasers”

Better Business Bureau is warning consumers to be wary of fly-by-night “storm chasers,” as well as fraudulent charities promising to provide relief.

08/25/2011

Phishing Scam Takes a Legal Twist

Better Business Bureau once again warns Texas residents against giving out personal information to unknown callers. Scammers have recently been using the name of local law firms to trick victims into giving out bank information, credit card numbers and other private information.

08/23/2011

Tips for College-Bound Students to Prevent Identity Theft

College students often have many responsibilities to manage when it comes to school, work and their social lives, which means identity theft and credit ratings often take a back seat to other priorities. However, Better Business Bureau warns that young adults are particularly vulnerable to identity theft and related crimes.

08/16/2011

Better Business Bureau Integrates U.S. and Canadian Operations

Program combines North American operations for more seamless consumer experience, improved cross-border dispute resolution

08/15/2011

Back to School Shopping Tips for the Tax-Free Holiday

The 13th annual Sales Tax Holiday, or Tax-Free Weekend, begins Friday and runs until Sunday. Consumers can expect to save approximately $8 for every $100 they spend on most clothing, footwear and school supplies priced less than $100. A full list of items that qualify can be found on the Texas Comptroller’s website here.


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